Effective Date: December 16, 2023
Boatanza.com respects your privacy and is committed to protecting the personal information you provide us through our website and mobile application (collectively, the “Platform”). This Privacy Policy governs how we collect, use, and disclose your personal information.
Information We Collect
We collect various types of personal information from you when you use our Platform, including:
Contact information: Name, email address, phone number, mailing address.
Account information: Username, password, security questions and answers.
Booking information: Travel dates, boat details, guest information, payment information.
Usage information: IP address, browsing history, search queries, device information.
Communication information: Content of your messages to us, our responses to you.
Optional information: Interests, preferences, demographic information.
How We Use Your Information
We use your personal information for the following purposes:
To provide and improve the Platform: We use your information to operate and maintain the Platform, provide customer service, personalize your experience, and send you relevant information about our services.
To process bookings: We use your information to process your boat bookings and send you booking confirmations and updates.
To communicate with you: We use your information to respond to your inquiries, send you promotional offers, and keep you informed about news and updates from Boatanza.
For marketing and advertising: We may use your information for marketing and advertising purposes, such as sending you targeted offers and displaying personalized ads. You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email.
For analytics and research: We use your information for analytics and research purposes to improve our services and develop new offerings.
To comply with legal obligations: We may be required to disclose your information to comply with applicable laws and regulations, including responding to court orders or subpoenas.
Sharing Your Information
We may share your personal information with the following third parties:
Service providers: We may share your information with service providers who help us operate the Platform and provide our services, such as payment processors, data analytics providers, and email service providers.
Boat owners and operators: We may share your information with the boat owners or operators you book through our Platform to facilitate your booking and provide you with relevant information.
Law enforcement or other government officials: We may disclose your information to law enforcement or other government officials if we are required by law to do so, or if we believe it is necessary to protect our rights, the rights of others, or the safety of the public.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies, such as web beacons and pixel tags, to collect information about your use of the Platform. We use this information to improve the Platform, personalize your experience, and provide you with targeted advertising. You can control the use of cookies through your browser settings.
Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.
Your Choices
You have the following choices regarding your personal information:
Correction: You can update your personal information by contacting us at info@boatanza.com
Deletion: You can request that we delete your personal information by contacting us at info@boatanza.com
Marketing opt-out: You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email.
California Consumer Privacy Act (CCPA)
If you are a resident of California, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to:
Access your personal information: You can request a copy of the personal information we have collected about you.
Delete your personal information: You can request that we delete your personal information.
Opt-out of the sale of your personal information: We do not sell your personal information for financial gain. However, you can still opt out of the sale of your personal information by contacting us.
General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR). You have the right to:
Access your personal information: You can request a copy of the personal information we have collected about you.
Rectify your personal information: You can request that we correct any inaccurate information we have about you.
Erase your personal information: You can request that we erase any personal information.
Contact Us
If you have any queries, complaints, or recommendations about this Policy, or if you believe that any Personal Information that we may hold about you is incorrect or incomplete, please contact us at the following address, and we will do our best to respond to you promptly: info@boatanza.com
