{"id":3,"date":"2025-03-10T08:37:17","date_gmt":"2025-03-10T08:37:17","guid":{"rendered":"https:\/\/boatanza.com\/miami\/?page_id=3"},"modified":"2026-05-24T14:15:56","modified_gmt":"2026-05-24T14:15:56","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/boatanza.com\/us\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4eea539 e-flex e-con-boxed e-con e-parent\" data-id=\"4eea539\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8152c5 elementor-widget elementor-widget-text-editor\" data-id=\"b8152c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Privacy Policy &#8211; Boatanza Yacht Charters LLC<\/title>\n<\/head>\n<body>\n\n<h1>PRIVACY POLICY<\/h1>\n<h2>Boatanza Yacht Charters LLC<\/h2>\n<p><strong>Effective Date:<\/strong> May 19, 2026<\/p>\n\n<p>\nBoatanza Yacht Charters LLC (&#8220;Boatanza,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit boatanza.com (including the \/us subdirectory and related subdomains, collectively the &#8220;Site&#8221;) or use any of our services (the &#8220;Services&#8221;).\n<\/p>\n\n<p>\nBy accessing or using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.\n<\/p>\n\n<p>\nBoatanza operates as a booking platform that connects guests with independent licensed boat operators. Some information you provide is shared with the boat operator fulfilling your booking. Where this occurs is described below.\n<\/p>\n\n<hr>\n\n<h2>1. Information We Collect<\/h2>\n\n<h3>1.1 Information You Provide Directly<\/h3>\n<p>We collect information you provide when you:<\/p>\n<ul>\n    <li>Submit an inquiry, contact form, or booking request<\/li>\n    <li>Create an account or guest profile<\/li>\n    <li>Contact us by WhatsApp, SMS, phone, email, or live chat<\/li>\n    <li>Complete a booking or payment<\/li>\n    <li>Subscribe to marketing communications<\/li>\n    <li>Provide feedback, reviews, or testimonials<\/li>\n<\/ul>\n\n<p>\nThis information typically includes: full name, email address, phone number, billing address, date of birth (for age verification), guest count, party composition, dietary or accessibility requirements, special requests, and any other details you choose to share.\n<\/p>\n\n<h3>1.2 Payment Information<\/h3>\n<p>\nAll payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. Boatanza does not store, process, or transmit full credit card numbers, CVV codes, or banking details on our servers. We receive only limited transaction information from Stripe such as the last four digits of the card, card brand, transaction amount, currency, transaction status, and a transaction reference. For Stripe&#8217;s data handling practices, see <a href=\"https:\/\/stripe.com\/privacy\">https:\/\/stripe.com\/privacy<\/a>.\n<\/p>\n\n<h3>1.3 Information Collected Automatically<\/h3>\n<p>When you visit the Site, we automatically collect technical and usage information, including:<\/p>\n<ul>\n    <li>IP address and approximate location derived from it<\/li>\n    <li>Browser type, version, language, and operating system<\/li>\n    <li>Device identifiers and screen resolution<\/li>\n    <li>Pages viewed, time spent on pages, click paths, and referring URLs<\/li>\n    <li>Search terms used on the Site<\/li>\n    <li>Date and time of access<\/li>\n    <li>Cookie identifiers and similar technologies<\/li>\n<\/ul>\n\n<h3>1.4 Marketing and Attribution Identifiers<\/h3>\n<p>\nWhen you arrive at our Site through a paid advertisement or marketing campaign, we collect marketing attribution identifiers such as the Google Click ID (gclid), Google Browser ID (gbraid), Web Browser ID (wbraid), and UTM parameters (utm_source, utm_medium, utm_campaign, utm_content, utm_term). These identifiers help us measure ad effectiveness, optimize marketing spend, and attribute bookings to the correct advertising source. These identifiers are stored in your browser via localStorage and first-party cookies, with consent where required.\n<\/p>\n\n<h3>1.5 Communications Records<\/h3>\n<p>\nWhen you communicate with us by WhatsApp, SMS, email, phone, or live chat, we may retain a record of that communication, including message content, timestamps, and contact identifiers (phone number, email address). These records are stored in our customer relationship management system (currently GoHighLevel \/ RISE.ai) for service delivery, training, quality assurance, and dispute resolution.\n<\/p>\n\n<h3>1.6 Information from Third Parties<\/h3>\n<p>We may receive information about you from third parties, including:<\/p>\n<ul>\n    <li>Boat operators we connect you with (to coordinate your booking)<\/li>\n    <li>Marketing partners and advertising platforms (Google Ads, Meta, etc.)<\/li>\n    <li>Analytics providers (Google Analytics)<\/li>\n    <li>Social media platforms when you interact with us there<\/li>\n    <li>Fraud prevention services and identity verification partners<\/li>\n<\/ul>\n\n<hr>\n\n<h2>2. How We Use Your Information<\/h2>\n<p>We use the information we collect to:<\/p>\n<ul>\n    <li>Process inquiries, send quotes, and fulfill bookings<\/li>\n    <li>Coordinate your charter with the independent boat operator<\/li>\n    <li>Process payments and issue refunds<\/li>\n    <li>Communicate with you about your booking, including changes, weather updates, or cancellations<\/li>\n    <li>Verify your age and identity where required<\/li>\n    <li>Send marketing communications about Boatanza services (where you&#8217;ve opted in)<\/li>\n    <li>Measure and improve advertising performance through attribution tracking<\/li>\n    <li>Analyze Site usage and improve user experience<\/li>\n    <li>Detect, prevent, and address fraud, abuse, or technical issues<\/li>\n    <li>Comply with legal obligations including tax, accounting, and regulatory reporting<\/li>\n    <li>Enforce our Terms of Service and protect our legal rights<\/li>\n<\/ul>\n\n<hr>\n\n<h2>3. Legal Basis for Processing (EU\/UK Users)<\/h2>\n<p>If you are located in the European Union or United Kingdom, our legal basis for processing your personal data depends on the type of data and purpose:<\/p>\n<ul>\n    <li><strong>Contractual necessity:<\/strong> processing required to fulfill our agreement with you (e.g., handling a booking)<\/li>\n    <li><strong>Legitimate interests:<\/strong> improving our Services, preventing fraud, and direct marketing to existing customers (balanced against your rights)<\/li>\n    <li><strong>Consent:<\/strong> marketing communications to new prospects, non-essential cookies, and any sensitive data processing (you may withdraw consent at any time)<\/li>\n    <li><strong>Legal obligation:<\/strong> tax, accounting, anti-money-laundering, and regulatory compliance<\/li>\n<\/ul>\n\n<hr>\n\n<h2>4. How We Share Your Information<\/h2>\n<p>We share your information only as described below. We do not sell personal information for monetary consideration.<\/p>\n\n<h3>4.1 Boat Operators<\/h3>\n<p>\nTo fulfill your booking, we share necessary information with the independent boat operator who will host your charter. This typically includes your name, contact information, guest count, special requests, and any safety-relevant disclosures (e.g., medical or accessibility needs). Each boat operator is responsible for handling your information in compliance with applicable law and their own privacy practices.\n<\/p>\n\n<h3>4.2 Service Providers<\/h3>\n<p>We share information with third-party service providers that help us operate the Site and Services, including:<\/p>\n<ul>\n    <li>Stripe, Inc. \u2014 payment processing<\/li>\n    <li>GoHighLevel (RISE.ai) \u2014 customer relationship management and booking workflow<\/li>\n    <li>Google LLC \u2014 analytics (Google Analytics 4), advertising (Google Ads), and Tag Manager<\/li>\n    <li>Meta Platforms, Inc. \u2014 advertising and analytics where applicable<\/li>\n    <li>Hosting and infrastructure providers<\/li>\n    <li>Email and SMS communication providers<\/li>\n    <li>Customer support and live chat platforms<\/li>\n<\/ul>\n<p>\nThese providers are contractually required to use your information only as instructed by us and to maintain appropriate security safeguards.\n<\/p>\n\n<h3>4.3 Legal and Safety Disclosures<\/h3>\n<p>We may disclose information when we believe in good faith that disclosure is necessary to:<\/p>\n<ul>\n    <li>Comply with a subpoena, court order, or other legal process<\/li>\n    <li>Respond to a request from a government authority<\/li>\n    <li>Investigate or prevent fraud, security threats, or illegal activity<\/li>\n    <li>Protect the rights, property, or safety of Boatanza, our users, our partners, or the public<\/li>\n    <li>Enforce our Terms of Service or other agreements<\/li>\n<\/ul>\n\n<h3>4.4 Business Transfers<\/h3>\n<p>\nIf Boatanza is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.\n<\/p>\n\n<h3>4.5 With Your Consent<\/h3>\n<p>We may share your information for any other purpose with your express consent.<\/p>\n\n<hr>\n\n<h2>5. Cookies and Tracking Technologies<\/h2>\n<p>We use cookies, localStorage, web beacons, and similar technologies to operate the Site, analyze usage, and deliver relevant advertising. Categories of cookies include:<\/p>\n\n<h3>5.1 Strictly Necessary<\/h3>\n<p>Required for the Site to function (e.g., session management, security). These cannot be disabled.<\/p>\n\n<h3>5.2 Analytics<\/h3>\n<p>Help us understand how visitors interact with the Site. Provided by Google Analytics 4. These cookies are set only with your consent where required by law.<\/p>\n\n<h3>5.3 Marketing and Advertising<\/h3>\n<p>Used to measure ad effectiveness, attribute bookings to ad campaigns, and deliver personalized ads. Provided by Google Ads, Google Tag Manager, and similar platforms. These cookies are set only with your consent where required by law.<\/p>\n\n<h3>5.4 Managing Cookie Preferences<\/h3>\n<p>\nYou can manage cookie preferences through our cookie consent banner. You may also control cookies through your browser settings, though disabling certain cookies may affect Site functionality. We use Google Consent Mode v2 to honor your choices and to send only anonymous, modeled signals to advertising platforms when consent is denied.\n<\/p>\n\n<hr>\n\n<h2>6. Data Retention<\/h2>\n<p>We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. General retention guidelines:<\/p>\n<ul>\n    <li>Inquiry data with no resulting booking: up to 24 months<\/li>\n    <li>Customer booking records: 7 years (for tax, accounting, and dispute resolution purposes under applicable law)<\/li>\n    <li>Marketing preferences and consent records: until you withdraw consent or unsubscribe<\/li>\n    <li>Communication records (WhatsApp\/SMS\/email\/calls): 3 years<\/li>\n    <li>Attribution and analytics data: up to 26 months (Google Analytics default)<\/li>\n<\/ul>\n<p>After the retention period, we delete or anonymize the information.<\/p>\n\n<hr>\n\n<h2>7. Security<\/h2>\n<p>\nWe implement reasonable administrative, technical, and physical safeguards designed to protect your information. These include encryption in transit (HTTPS\/TLS), encrypted storage at rest where applicable, access controls, employee training, and use of PCI-DSS-compliant payment processors. However, no method of transmission or storage is 100% secure. You acknowledge that you provide information at your own risk and that we cannot guarantee absolute security.\n<\/p>\n\n<hr>\n\n<h2>8. Your Privacy Rights<\/h2>\n\n<h3>8.1 Rights of All Users<\/h3>\n<p>Regardless of your location, you can:<\/p>\n<ul>\n    <li>Access the information we have about you<\/li>\n    <li>Request correction of inaccurate information<\/li>\n    <li>Unsubscribe from marketing communications (link in every marketing email or reply STOP to SMS)<\/li>\n    <li>Close your account by contacting us<\/li>\n<\/ul>\n\n<h3>8.2 California Residents (CCPA \/ CPRA)<\/h3>\n<p>If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:<\/p>\n<ul>\n    <li>Right to know what personal information we collect, use, disclose, and sell or share<\/li>\n    <li>Right to delete personal information (with exceptions for legal compliance and ongoing transactions)<\/li>\n    <li>Right to correct inaccurate personal information<\/li>\n    <li>Right to opt out of the &#8220;sale&#8221; or &#8220;sharing&#8221; of personal information for cross-context behavioral advertising<\/li>\n    <li>Right to limit use of sensitive personal information<\/li>\n    <li>Right to non-discrimination for exercising your rights<\/li>\n<\/ul>\n<p>\nTo exercise these rights, contact us at <a href=\"mailto:info@boatanza.com\">info@boatanza.com<\/a> or call (786) 442-3202. We may verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf.\n<\/p>\n<p><strong>Do Not Sell or Share My Personal Information<\/strong><\/p>\n<p>\nBoatanza does not sell personal information for money. We may share certain identifiers and online activity with advertising partners for cross-context behavioral advertising, which is considered &#8220;sharing&#8221; under California law. You can opt out by adjusting your cookie consent preferences on the Site or by emailing <a href=\"mailto:info@boatanza.com\">info@boatanza.com<\/a>.\n<\/p>\n\n<h3>8.3 EU\/UK Residents (GDPR \/ UK-GDPR)<\/h3>\n<p>If you are located in the European Union or United Kingdom, you have the following rights:<\/p>\n<ul>\n    <li>Right of access to your personal data<\/li>\n    <li>Right to rectification of inaccurate data<\/li>\n    <li>Right to erasure (&#8220;right to be forgotten&#8221;)<\/li>\n    <li>Right to restrict processing<\/li>\n    <li>Right to data portability<\/li>\n    <li>Right to object to processing, including direct marketing<\/li>\n    <li>Right to withdraw consent at any time<\/li>\n    <li>Right to lodge a complaint with a supervisory authority<\/li>\n<\/ul>\n<p>\nTo exercise these rights, contact us at <a href=\"mailto:info@boatanza.com\">info@boatanza.com<\/a>. We will respond within 30 days, subject to verification of your identity.\n<\/p>\n\n<h3>8.4 Other Jurisdictions<\/h3>\n<p>\nResidents of other US states with privacy laws (including Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and others) may have additional rights such as access, correction, deletion, and opt-out of targeted advertising. To exercise any applicable right, contact us at <a href=\"mailto:info@boatanza.com\">info@boatanza.com<\/a>.\n<\/p>\n\n<hr>\n\n<h2>9. International Data Transfers<\/h2>\n<p>\nBoatanza operates in the United States and the United Arab Emirates. Information we collect may be transferred to, stored, and processed in countries outside your country of residence, including the United States, where data protection laws may differ. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect transferred data.\n<\/p>\n\n<h2>10. Children&#8217;s Privacy<\/h2>\n<p>\nOur Services are intended for adults. The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Bookings require the booking party to be at least 21 years of age. If you believe we have collected information from a child under 13, please contact us at <a href=\"mailto:info@boatanza.com\">info@boatanza.com<\/a> and we will promptly delete the information.\n<\/p>\n\n<h2>11. Third-Party Links and Services<\/h2>\n<p>\nThe Site may contain links to third-party websites, services, or platforms (including boat operator profiles, social media, and review sites) not operated by Boatanza. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you use.\n<\/p>\n\n<h2>12. Changes to This Privacy Policy<\/h2>\n<p>\nWe may update this Privacy Policy from time to time. When we do, we will revise the &#8220;Effective Date&#8221; at the top of this Policy. For material changes, we will provide additional notice (such as a banner on the Site or an email notification). Your continued use of the Site or Services after the Effective Date constitutes acceptance of the updated Policy.\n<\/p>\n\n<h2>13. How to Contact Us<\/h2>\n<p>\nIf you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:\n<\/p>\n<p>\nBoatanza Yacht Charters LLC<br>\n300 Alton Rd, Miami Beach, FL 33139<br>\nEmail: <a href=\"mailto:info@boatanza.com\">info@boatanza.com<\/a><br>\nPhone: +1 (786) 442-3202<br>\nWebsite: <a href=\"https:\/\/boatanza.com\/us\">https:\/\/boatanza.com\/us<\/a>\n<\/p>\n\n<\/body>\n<\/html>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy &#8211; Boatanza Yacht Charters LLC PRIVACY POLICY Boatanza Yacht Charters LLC Effective Date: May 19, 2026 Boatanza Yacht Charters LLC (&#8220;Boatanza,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit boatanza.com (including [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":18,"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":17332,"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/pages\/3\/revisions\/17332"}],"wp:attachment":[{"href":"https:\/\/boatanza.com\/us\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}