Privacy Policy – Boatanza Miami Yacht & Boat Rentals

Privacy Policy – Boatanza Yacht Charters, LLC

This Privacy Policy applies solely to information collected through the Boatanza website and services.

PRIVACY NOTICE

This privacy notice discloses the privacy practices for Boatanza Yacht Charters, LLC and applies exclusively to information collected through our website and related Miami yacht charter and boat rental services.

This policy will notify you of the following:

• What personally identifiable information is collected
• How it is used and with whom it may be shared
• What choices are available regarding your data
• The security procedures in place to protect your information
• How you can correct inaccuracies
• The rights available to residents of specific U.S. states

1. Information Collection, Use, and Sharing

Boatanza Yacht Charters, LLC is the sole owner of the information collected on this site. We only collect information that you voluntarily provide via forms, bookings, phone calls, or direct contact.

We do not sell or rent your personal information to any third party. We do not sell or share personal information for cross-context behavioral advertising in exchange for monetary compensation.

We use your information to:

• Respond to inquiries regarding Miami boat rentals and yacht charters
• Process bookings and reservations
• Provide customer service and trip coordination

We may share your information only when necessary to fulfill your request (e.g., with captains, crew, or service providers involved in your booking).

Unless you opt out, we may contact you via email or SMS regarding promotions, updates, or service-related announcements.

2. How We Use Your Personal Information

We use collected data (including booking and device information) to:

• Process and manage yacht charter bookings in Miami
• Communicate confirmations, updates, and support
• Screen for fraud or security risks
• Improve and optimize our website performance
• Provide marketing communications aligned with your preferences
• Measure advertising effectiveness and improve campaign performance

3. SMS Messaging

By providing your phone number to Boatanza through our website forms, lead inquiries, or booking process, you consent to receive SMS text messages regarding your inquiry, booking confirmation, trip details, and customer support.

• Message frequency may vary
• Message and data rates may apply
• You can opt out at any time by replying STOP
• Reply HELP for assistance

We will never share your phone number with third parties for marketing purposes.

4. Your Access to and Control Over Information

You may opt out of future communications at any time. You can contact us via email or phone to:

• Request access to your data
• Correct or update your information
• Request deletion of your data
• Express concerns regarding data usage
• Opt out of targeted advertising or the sharing of your personal information

Email: info@boatanza.com
Phone: +1 (786) 442-3202

We will respond to verifiable requests within 45 days, as required by applicable U.S. state privacy laws.

5. Data Security

We take appropriate precautions to protect your information both online and offline.

• Sensitive data (such as payment details) is encrypted via secure transmission (SSL/TLS)
• Only authorized personnel have access to personal data
• Systems storing personal data are maintained in secure environments
• Customer-provided data shared with advertising partners is hashed (SHA-256) prior to transmission

However, no method of transmission over the Internet is 100% secure.

6. Types of Data Collected

We may collect the following types of Personal Data:

• Name, email, and phone number
• Mailing address (when provided for booking or billing)
• Booking and inquiry details
• Payment information (processed via secure third-party payment providers)
• Cookies and usage data
• Device information (IP address, browser type, operating system, etc.)
• Location data (general geographic region, derived from IP address)
• Marketing preferences and communication history

Some data is provided directly by you, while other data is collected automatically through website usage. Failure to provide certain data may limit our ability to deliver services.

We do not knowingly collect sensitive personal information (such as government IDs, financial account numbers beyond what is needed for booking, health data, or precise geolocation) unless required for a specific service request.

7. Cookies and Tracking Technologies

Our website uses cookies and tracking tools to:

• Improve user experience
• Analyze website traffic and behavior
• Optimize marketing campaigns
• Deliver relevant advertising

Cookies on our website fall into the following categories:

• Strictly Necessary Cookies: Required for the website to function (cannot be disabled)
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing/Advertising Cookies: Used to deliver and measure advertising (e.g., Google Ads, Meta Pixel)
• Functional Cookies: Enhance user experience by remembering preferences

You can modify your cookie preferences through our cookie banner or your browser settings. You may also opt out of specific tracking technologies as described in Section 9 below.

8. Mode and Place of Processing Data

Methods of Processing

Data is processed using secure digital systems and procedures strictly related to service delivery. Authorized personnel (administration, sales, marketing, legal, IT) and trusted third-party providers may access data when necessary.

Place

Data is processed in the United States and in other locations where service providers operate.

Retention Time

We retain personal data as follows:

• Inquiry and booking records: Up to 7 years (tax and legal compliance)
• Google Analytics data: 14 months by default
• Marketing consent and contact data: Until you withdraw consent
• Payment records: As required by our payment processors and applicable financial regulations
• SMS opt-in records: Retained as required for compliance with telecommunications regulations

9. Third-Party Services, Analytics & Advertising

We use the following third-party tools to operate, measure, and improve our website and advertising:

• Google Analytics 4 and Google Tag Manager (analytics and measurement)
• Google Ads (advertising and conversion tracking, including Enhanced Conversions)
• Google Signals (cross-device measurement and remarketing for users with personalized ads enabled in their Google account settings)
• Stripe, Affirm, and Klarna (payment processing — subject to their respective privacy policies)
• Meta (Facebook/Instagram) advertising and conversion tracking
• Other retargeting and advertising platforms as deployed from time to time

In connection with Google Analytics and Google Ads, we may transmit hashed (encrypted using SHA-256) versions of customer-provided data — including email address, phone number, name, and address — to Google for the purpose of conversion measurement and advertising performance. Raw personal information is never transmitted in unhashed form. This practice is sometimes referred to as “Enhanced Conversions” or “user-provided data collection.”

We have the necessary disclosures and rights from our users for the collection and processing of their data, including the association of such data with the visitation information our analytics partners collect from our site.

You may opt out of:

• Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
• Personalized ads from Google by visiting Google Ads Settings
• Personalized ads from Meta through your Facebook account ad preferences
• All non-essential tracking by selecting “Reject” on our cookie banner

10. User Responsibilities

Users are responsible for any third-party personal data they provide through the website and confirm they have consent to share such data.

11. Definitions

• Personal Data: Information identifying an individual directly or indirectly
• Usage Data: Automatically collected technical data (IP, browser, pages visited)
• User: Any individual accessing or using the website
• Data Controller: Boatanza Yacht Charters, LLC
• Cookies: Small data files stored on your device
• Sensitive Personal Information: As defined under CPRA and similar laws — includes Social Security numbers, financial account credentials, precise geolocation, racial or ethnic origin, religious beliefs, health data, and similar categories
• Sale / Share: As defined under CCPA/CPRA — the disclosure of personal information for monetary or other valuable consideration, or for cross-context behavioral advertising

12. Do Not Track Signals

Our website does not modify its data collection practices in response to “Do Not Track” browser signals. However, where required by applicable law, we honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information.

13. Your Rights (Including EU Users)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing

Your data may be transferred outside Europe, including to the United States.

13a. California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) gives you the right to:

• Know what personal information we collect, use, disclose, sell, or share
• Access the personal information we have collected about you
• Delete your personal information, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information for cross-context behavioral advertising
• Limit the use and disclosure of sensitive personal information
• Non-discrimination for exercising your privacy rights

We do not sell personal information for monetary gain. However, our use of certain advertising and analytics cookies may constitute “sharing” under CPRA. To opt out, contact us at info@boatanza.com, select “Reject” on our cookie banner, or enable Global Privacy Control in your browser.

To submit a verifiable request, contact info@boatanza.com or call +1 (786) 442-3202. You may also designate an authorized agent to act on your behalf.

13b. Florida Residents (FDBR)

If you are a Florida resident, the Florida Digital Bill of Rights gives you the right to:

• Confirm whether we process your personal data
• Access and obtain a copy of your personal data
• Correct inaccuracies in your personal data
• Delete your personal data
• Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects
• Opt out of the collection or processing of sensitive data

To exercise these rights, contact info@boatanza.com or call +1 (786) 442-3202.

13c. Virginia, Colorado, Connecticut, Utah, and Other State Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other U.S. states with applicable consumer privacy laws have similar rights to those described above, including the rights to access, correct, delete, and obtain a portable copy of personal information, as well as to opt out of targeted advertising and the sale of personal data.

To exercise these rights, contact info@boatanza.com.

13d. Children’s Privacy (COPPA)

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at info@boatanza.com and we will promptly delete it.

Charter bookings are restricted to users 21 years of age or older as the contracting party, consistent with our terms of service.

13e. Authorized Agents

California, Florida, and certain other state residents may designate an authorized agent to make a privacy rights request on their behalf. We may require verification of the agent’s authority and may require the consumer to verify their own identity directly with us.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes related to our boat rental and yacht charter services in Miami. The “Last Updated” date at the top of this policy reflects the most recent revision. Material changes will be posted prominently on our website.

15. Contact Information

Boatanza Yacht Charters, LLC
📍 300 Alton Rd, Miami Beach, FL 33139, USA
📧 Email: info@boatanza.com
📞 Phone: +1 (786) 442-3202

For privacy-specific requests, please use the subject line “Privacy Request” when emailing.