Effective Date: May 19, 2026
Boatanza Yacht Charters LLC (“Boatanza,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit boatanza.com (including the /us subdirectory and related subdomains, collectively the “Site”) or use any of our services (the “Services”).
By accessing or using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.
Boatanza operates as a booking platform that connects guests with independent licensed boat operators. Some information you provide is shared with the boat operator fulfilling your booking. Where this occurs is described below.
We collect information you provide when you:
This information typically includes: full name, email address, phone number, billing address, date of birth (for age verification), guest count, party composition, dietary or accessibility requirements, special requests, and any other details you choose to share.
All payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. Boatanza does not store, process, or transmit full credit card numbers, CVV codes, or banking details on our servers. We receive only limited transaction information from Stripe such as the last four digits of the card, card brand, transaction amount, currency, transaction status, and a transaction reference. For Stripe’s data handling practices, see https://stripe.com/privacy.
When you visit the Site, we automatically collect technical and usage information, including:
When you arrive at our Site through a paid advertisement or marketing campaign, we collect marketing attribution identifiers such as the Google Click ID (gclid), Google Browser ID (gbraid), Web Browser ID (wbraid), and UTM parameters (utm_source, utm_medium, utm_campaign, utm_content, utm_term). These identifiers help us measure ad effectiveness, optimize marketing spend, and attribute bookings to the correct advertising source. These identifiers are stored in your browser via localStorage and first-party cookies, with consent where required.
When you communicate with us by WhatsApp, SMS, email, phone, or live chat, we may retain a record of that communication, including message content, timestamps, and contact identifiers (phone number, email address). These records are stored in our customer relationship management system (currently GoHighLevel / RISE.ai) for service delivery, training, quality assurance, and dispute resolution.
We may receive information about you from third parties, including:
We use the information we collect to:
If you are located in the European Union or United Kingdom, our legal basis for processing your personal data depends on the type of data and purpose:
We share your information only as described below. We do not sell personal information for monetary consideration.
To fulfill your booking, we share necessary information with the independent boat operator who will host your charter. This typically includes your name, contact information, guest count, special requests, and any safety-relevant disclosures (e.g., medical or accessibility needs). Each boat operator is responsible for handling your information in compliance with applicable law and their own privacy practices.
We share information with third-party service providers that help us operate the Site and Services, including:
These providers are contractually required to use your information only as instructed by us and to maintain appropriate security safeguards.
We may disclose information when we believe in good faith that disclosure is necessary to:
If Boatanza is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
We may share your information for any other purpose with your express consent.
We use cookies, localStorage, web beacons, and similar technologies to operate the Site, analyze usage, and deliver relevant advertising. Categories of cookies include:
Required for the Site to function (e.g., session management, security). These cannot be disabled.
Help us understand how visitors interact with the Site. Provided by Google Analytics 4. These cookies are set only with your consent where required by law.
Used to measure ad effectiveness, attribute bookings to ad campaigns, and deliver personalized ads. Provided by Google Ads, Google Tag Manager, and similar platforms. These cookies are set only with your consent where required by law.
You can manage cookie preferences through our cookie consent banner. You may also control cookies through your browser settings, though disabling certain cookies may affect Site functionality. We use Google Consent Mode v2 to honor your choices and to send only anonymous, modeled signals to advertising platforms when consent is denied.
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. General retention guidelines:
After the retention period, we delete or anonymize the information.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. These include encryption in transit (HTTPS/TLS), encrypted storage at rest where applicable, access controls, employee training, and use of PCI-DSS-compliant payment processors. However, no method of transmission or storage is 100% secure. You acknowledge that you provide information at your own risk and that we cannot guarantee absolute security.
Regardless of your location, you can:
If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
To exercise these rights, contact us at info@boatanza.com or call (786) 442-3202. We may verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf.
Do Not Sell or Share My Personal Information
Boatanza does not sell personal information for money. We may share certain identifiers and online activity with advertising partners for cross-context behavioral advertising, which is considered “sharing” under California law. You can opt out by adjusting your cookie consent preferences on the Site or by emailing info@boatanza.com.
If you are located in the European Union or United Kingdom, you have the following rights:
To exercise these rights, contact us at info@boatanza.com. We will respond within 30 days, subject to verification of your identity.
Residents of other US states with privacy laws (including Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and others) may have additional rights such as access, correction, deletion, and opt-out of targeted advertising. To exercise any applicable right, contact us at info@boatanza.com.
Boatanza operates in the United States and the United Arab Emirates. Information we collect may be transferred to, stored, and processed in countries outside your country of residence, including the United States, where data protection laws may differ. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect transferred data.
Our Services are intended for adults. The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Bookings require the booking party to be at least 21 years of age. If you believe we have collected information from a child under 13, please contact us at info@boatanza.com and we will promptly delete the information.
The Site may contain links to third-party websites, services, or platforms (including boat operator profiles, social media, and review sites) not operated by Boatanza. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you use.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this Policy. For material changes, we will provide additional notice (such as a banner on the Site or an email notification). Your continued use of the Site or Services after the Effective Date constitutes acceptance of the updated Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:
Boatanza Yacht Charters LLC
300 Alton Rd, Miami Beach, FL 33139
Email: info@boatanza.com
Phone: +1 (786) 442-3202
Website: https://boatanza.com/us
